May 22, 2017 | Press Releases

EnergyHub launches Bring Your Own Thermostat® demand response program with El Paso Electric

Grant Engle
Grant is the marketing manager at EnergyHub.

New York, NY – May 22, 2017 –El Paso Electric and EnergyHub are proud to announce the launch of a new Bring Your Own Thermostat® (BYOT) demand response program.

El Paso Electric is using EnergyHub’s Mercury DERMS platform and program management services to manage its “eSmart Thermostat Program” beginning in the summer of 2017. Customers in both New Mexico and Texas will be able to enroll a wide variety of connected thermostat brands in the pilot program. Participating customers receive a $125 gift card at signup and a $25 yearly rebate when they enroll a participating thermostat in the demand response program.

“This is an exciting program for our customers, and we’re happy to provide them with a wide choice of thermostat brands and an attractive rebate offer to join the program,” said Richard Turner, Vice President of Renewables at El Paso Electric. “EnergyHub’s team of experts guided us through the entire launch process, and their platform is tailor-made for managing a BYOT program.”

El Paso Electric is running the BYOT pilot program to manage system peak and help meet demand-side management goals.

“We’re excited to partner with El Paso Electric to deliver a successful BYOT demand response program,” said Seth Frader-Thompson, President at EnergyHub. “El Paso Electric’s decision to use the BYOT model is a reflection of their commitment to customer satisfaction and innovative DSM strategies.”

EnergyHub is providing end-to-end program management for the eSmart Thermostat Program, including marketing and rebate and incentive processing, as well as coordination and management across all device partners. El Paso Electric is using the Mercury DERMS to manage program enrollment, customer validation, eligibility verification, demand response dispatch, and data management.

EnergyHub’s Mercury DERMS is used by more than 30 utilities across the United States to manage demand response, energy efficiency and distributed energy resource (DER) programs.

About EnergyHub

EnergyHub is the connected device solution for utilities. EnergyHub’s Mercury DERMS allows utilities to partner with their customers to deliver more powerful demand response and grid services using the industry's leading ecosystem of connected devices and distributed energy resources. Our Bring Your Own Thermostat™ service makes millions of existing connected homes available to utilities for demand response without a single truck roll. Dozens of utilities rely on EnergyHub to deliver critical demand response services. EnergyHub is an independent subsidiary of (NASDAQ: ALRM), the leading technology provider of connected home solutions. For more information, visit

About El Paso Electric

El Paso Electric is a regional electric utility providing generation, transmission and distribution service to approximately 411,000 retail and wholesale customers in a 10,000 square mile area of the Rio Grande valley in west Texas and southern New Mexico.

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